Job Opening: Study Abroad Advisor, University of Wisconsin – Madison

job opening - 5Institution: University of Wisconsin – Madison
Location: Madison, WI
Posted: 05/10/2013
Anticipated start date: May 15, 2013 (negotiable)
Education: BA required, MA/postgrad preferred

Please Note: A change was made to this position announcement on 02/28/13

Degree and area of specialization:
1. Bachelors degree required; Masters or other advanced degree in a relevant field preferred.
2. International study or international living experience or internationally focused degree required.
3. Computer efficiency with word processing required.


Minimum number of years and type of relevant work experience:
1. Minimum one year prior experience in study abroad, student services, or international studies required.
2. Previous work experience with undergraduates in an institution of higher learning preferred.
3. Excellent organizational, management, and office skills.
4. Foreign language proficiency and/or regional expertise in Asia preferred.
5. Demonstrated experience working successfully in a high-traffic, high-demand environment and ability to meet deadlines in a timely manner.
6. Experience with database or spreadsheet programs.
7. Excellent interpersonal communication and writing skills, and a sense of humor.

Principal duties:
International Academic Programs (IAP) currently administers more than 200 campus-wide study abroad and exchange programs. Annually, IAP sends over 1,300 students abroad. The Study Abroad Advisor provides services to students who apply for, participate in, and return from study abroad programs. Further information about IAP can be found on the web at:

Primary duties include:
1. Manage, with considerable independence of action, student service functions associated with a portfolio of study abroad and exchange programs. Work will include program publicity and student recruitment, pre-departure preparation, returned student services, and processing of course equivalents and grades for work completed abroad.
2. Counsel and advise students (prospective, applicants, participants) about the various aspects of study abroad program opportunities.
3. Counsel and advise students and parents on student preparation and personal needs throughout the study abroad experience.
4. Serve as liaison between IAP and cooperating faculty, staff, and academic departments relating to the portfolio of programs and curriculum integration efforts.
5. Gather and analyze information about programs including student evaluations, with the goal of identifying areas for program improvement and development, and maintaining high academic standards.
6. Assist with organization of campus visits of faculty directors and overseas staff, providing training to these individuals, and guests from partner universities related to assigned programs.
7. Communicate with overseas program offices to coordinate the flow of student services information between sites abroad, partner institutions, and the home office.
8. Update and maintain procedure manuals for Resident Directors and other on-site staff.
9. Travel to overseas sites as necessary to monitor programs and to implement agreed upon adjustments.
10. Work as part of a student service team to manage the work of the office related to student services. Assignments may include: conducting and/or organizing public presentations; hiring, training, and supervising students; providing information about student services functions to overseas staff and faculty on programs; developing and implementing a plan for marketing programs in various mediums; coordinating study abroad fairs and open houses; developing and updating orientation materials and assisting with group orientations; advise incoming exchange students during application and orientation stages; returned student services; data report compilation, analysis, and presentation.
11. Assist in preparing for and/or attending program consortium and advisory committee meetings.
12. Participate in a rotation of being on call for study abroad emergencies when office is closed (evenings and weekends).
13. Other duties and special projects as assigned by the supervisor or IAP Director.

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