Via the Japanese Jobs mailing list.

Company: Disney Vacation Club
Position Title: Japan Member Services Vacation Advisor, Disney Vacation Club
Location: Celebration, Florida
Posted Jan. 25, 2013

Job Listing:

It takes people to make the dream a reality. Walt was on to something when
he said that, and it continues to ring true today. No matter the stage in
your career, being a part of Walt Disney Parks & Resorts means being a part
of a team where you help bring innovation to life through unsurpassed
products, services and most importantly remarkable experiences. As a Cast
Member you are the steward and connection to our legacy and the backbone of
our thriving innovations. Join our team and watch your dreams come true.

Responsibilities
This is an hourly role located in Celebration, Florida. Assist Japanese
speaking Disney Vacation Club Members with their travel needs via the
telephone. Provide recommendations on all suitable options while confirming
reservations at the Disney Vacation Club Resorts, Walt Disney Resorts and
exchange locations throughout the world. Create a magical experience by
answering various questions and providing appropriate solutions to Member
concerns.

Basic Qualifications
(These are the minimum qualifications you need to be considered for the
job.)
* High school degree or equivalent
* Demonstrated strong Guest Service skills
* Demonstrated strong verbal and written Japanese business language skills
* Demonstrated problem solving, decision-making skills, as well as
continuous improvement skills
* Demonstrated typing skills
* Demonstrated computer proficiency within a Windows environment
* Demonstrated strong organizational and problem solving skills with
attention to detail
* Ability to be flexible with work schedule, including overtime and third
shift
* Ability to be flexible with work schedule, including weekends, and
holidays
* A strong desire to assist DVC Members and WDW Guests

Preferred Qualifications
* Minimum 1 year in hotel, travel, or national exchange company reservation
experience
* Proven travel industry experience
* Proven experience in a call center atmosphere
* Proven experience working in a Japanese business environment

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To apply for this position, please send your resume as the body of an email
message to jobs@japanesejobs.com with ID#8694 in the subject line. No file
attachments.