Job Opening: Curriculum and Student Services Assistant

For more information and to apply, see original posting at
Job Title: Student Admin Asst Inter
Work Location: Ann Arbor Campus, Ann Arbor, MI
Department: LSA Asian Languages & Cultures
Posting End Date: 1/18/2012

Job Summary

This position is 40 hours per week August through May and 32 hours per week during the months of June and July.

The Department of Asian Languages and Cultures is a center for the exploration of the humanities in Asia, where students are invited to cross the boundaries of nations (like China, India, Korea, and Indonesia) and of disciplines (like literature, film, language, religion, and history). The Department offers instruction in the languages and cultures of Asia (including Chinese, Filipino, Hindi, Indonesian, Japanese, Korean, Punjabi, Sanskrit, Thai, Tibetan, Urdu, and Vietnamese).

The Curriculum and Student Services Assistant is the front line contact for our students, faculty, and guests. An enthusiastic, welcoming, and cheerful personality is critical.

More than half of this position’s duties are focused on supporting the department’s course offerings and the graduate and undergraduate curricula. Curricular support duties include managing the time schedule and course guide submissions, course advertisement, course enrollment (including processing overrides and assisting with classroom changes), and managing the course evaluation process. This position coordinates ALC’s portion of the Summer Language Institute (course offerings, admissions, and enrollment), coordinates study abroad trips, coordinates the graduate admissions process (prepares applications for review, responds to student inquiries, and schedules committee meetings), and inputs financial aid awards for all ALC graduate students. The person in this position is an ex officio member of (and provides staff support for) the department’s Curriculum, Graduate Program, and Language Program Committees.

In addition to the responsibilities discussed above, this position coordinates a variety of general support duties including; answering the main office telephone line and handling walk-in traffic; coordinating the faculty computer upgrade process; and submitting faculty computer repair requests. This position will also be responsible for routine updates to the ALC website, various CTools sites, and the ALC Sharepoint site.

Required Qualifications

Bachelor’s degree or progressively responsible work experience. Excellent interpersonal skills and ability to communicate with people from diverse backgrounds; demonstrated ability to exercise initiative, independent judgment and diplomacy; accuracy and attention to detail while working in a fast-paced environment with frequent interruptions; ability to work well under pressure, prioritizing and handling various tasks simultaneously; extensive computer experience with email, spreadsheets, and word processing; ability to manage multiple projects simultaneously; well-organized and able to work both independently and as part of a team.
Desired Qualifications

Interest in Asian culture; experience working in an academic or student services department; knowledge of University policies, rules, and administrative procedures; experience with the student modules in Wolverine Access would be helpful.

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Online application information here.

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