Institution: Japan Society
Location: New York, NY
Education: BA
Posted Dec. 4, 2013

Job description
Established in 1907, New York’s Japan Society is an internationally recognized nonprofit, nonpolitical organization that provides access to information on Japan, offers opportunities to experience Japanese culture, and fosters sustained and open dialogue on issues important to the U.S., Japan, and East Asia.

Development Associate

The Development Associate (Individual Giving) provides the administrative backbone for individual giving, ensuring the smooth operation of all aspects of Japan Society’s individual membership and gift programs, including renewals; gift processing and acknowledgement; data entry and recordkeeping; handling of member queries via phone and email; special events assistance; and research.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Manage daily individual membership operations and other types of individual contributions, including the timely processing of solicitations, renewals, upgrades, gift acknowledgements and solicitation materials, with follow-up by phone when necessary.

2. Field inquiries via the individual membership phone line, email inbox, providing member service/troubleshooting as necessary, while referring more complex inquiries to appropriate Japan Society staff.

3. Fulfill individual member benefit obligations and requests, including complimentary catalogues, gallery passes, and special offers.

4. Track cultivation and stewardship of individual prospects in Raiser’s Edge; update individual member records on Raiser’s Edge as needed.

5. Help research and identify new membership and donor prospects in consultation with the Director of Individual Giving.

6. Coordinate all online communications and membership processing logistics, including drafting electronic messages and the monthly e-newsletter calendars; and performing daily website uploads and Convio updates.

7. Follow up on unreturned mail and file all copies of correspondence as needed.

8. Assist with the annual board dues solicitation, annual appeal, membership drive campaigns, and other individual giving initiatives.

9. Support the Annual Dinner, the Gallery Benefit Auction and select special events, and assist other members of the Development department, as required.

10. Help train and coordinate individual giving interns.

QUALIFICATIONS:

Bachelor’s degree and a minimum of two years related development administration experience, or the equivalent combination of education and experience. Must be a flexible and detail-oriented team player with ability to multitask. Strong interpersonal and organizational skills, and strong written, oral and intercultural communication skills are essential. Experience with database processing (preferably Raiser’s Edge—including the building of queries and custom reports, and prospect tracking utilities) required. Knowledge of Japanese culture a plus.

Japan Society is an Equal Opportunity Employer committed to a diverse workforce.

Visit our website at: http://www.japansociety.org

Full details on Idealist.org.