Institution: Japan Society
Location: New York City
Type: part time
Education: n/a
Posted on September 30, 2013

Job description

The Visitor Services Associate maintains the Japan Society’s visitor service’s desk as an ambassador interacting with the general public. This includes greeting and welcoming visitors, answering questions, providing information about exhibits and programs, selling tickets, memberships, and catalogues.

Duties include: processing ticket orders and gallery admissions; selling memberships; light clerical duties; accepting packages; assisting visitors, trustees, donors, and vendors on the phone and in person, and assisting with related activities and projects.

Requirements

• Customer service experience
• Very good communication skills
• Excellent interpersonal skills and comfort interacting with the public
• Ability to multi-task and to handle multiple phone lines
• Computer proficiency
• General office experience
• Must be dependable and punctual
• Must be comfortable working in various work environments including outdoors
• Knowledge of Japanese culture and/or language is a plus.
• The position is part-time, approximately 20 hours per week, and includes weekend hours. In addition to regularly scheduled weekly hours, must be available to come in to cover extra shifts on nights and weekends when necessary.

Full details on Idealist.org.